URL removals explained, part II: Removing sensitive text from a page
Change can happen—sometimes, as we saw in our previous post on URL removals, you may completely block or remove a page from your site. Other times you might only change parts of a page, or remove certain pieces of text. Depending on how frequently a page is being crawled, it can take some time before these changes get reflected in our search results. In this blog post we'll look at the steps you can take if we're still showing old, removed content in our search results, either in the form of a "snippet" or on the cached page that's linked to from the search result. Doing this makes sense when the old content contains sensitive information that needs to be removed quickly—it's not necessary to do this when you just update a website normally.
As an example, let's look at the following fictitious search result:
| Walter E. Coyote | < Title |
| Chief Development Officer at Acme Corp 1948-2003: worked on the top secret velocitus incalculii capturing device which has shown potential ... | < Snippet ... |
| www.example.com/about/waltercoyote - Cached | < URL + link to cached page |
To change the content shown in the snippet (or on the linked cached page), you'll first need to change the content on the actual (live) page. Unless a page's publicly visible content is changed, Google's automatic processes will continue to show parts of the original content in our search results.
Once the page's content has been changed, there are several options available to make those changes visible in our search results:
- Wait for Googlebot to re-crawl and re-index the page
This is the natural method for how most content is updated at Google. Sometimes it can take a fairly long time, depending on how frequently Googlebot currently crawls the page in question. Once we've re-crawled and re-indexed the page, the old content will usually not be visible as it'll be replaced by the current content. Provided Googlebot is not blocked from crawling the page in question (either by robots.txt or by not being able to access the server properly), you don't have to do anything special for this to take place. It's generally not possible to speed up crawling and indexing, as these processes are fully automated and depend on many external factors. - Use Google's public URL removal tool to request removal of content that has been removed from someone else's webpage
Using this tool, it's necessary to enter the exact URL of the page that has been modified, select the "Content has been removed from the page" option, and then specify one or more words that have been completely removed from that page.Note that none of the words you enter can appear on the page; even if a word has been removed from one part of the page, your request will be denied if that word still appears on another part of the page. Be sure to choose a word (or words) that no longer appear anywhere on the page. If, in the above example, you removed "top secret velocitus incalculii capturing device," you should submit those words and not something like "my project." However, if the word "top" or "device" still exists anywhere on the page, the request would be denied. To maximize your chances of success, it's often easiest to just enter one word that you're sure no longer appears anywhere on the page.
Once your request has been processed and it's found that the submitted word(s) no longer appear on the page, the search result will no longer show a snippet, nor will the cached page be available. The title and the URL of the page will still be visible, and the entry may still appear in search results for searches related to the content that has been removed (such as searches for [velocitus incalculii]), even if those words no longer appear in the snippet. However, once the page has been re-crawled and re-indexed, the new snippet and cached page can be visible in our search results.
Keep in mind that we will need to verify removal of the word(s) by viewing the page. If the page no longer exists and the server is returning a proper 404 or 410 HTTP result code, making us unable to view the page, you may be better off requesting removal of the page altogether.
- Use Google Webmaster Tools URL removal tool to request removal of information on a page from your website
If you have access to the website in question and have verified ownership of it in Google Webmaster Tools, you can use the URL removal tool there (under Site Configuration > Crawler access) to request that the snippet and the cached page be removed until the page has been re-crawled. To use this tool, you only need to submit the exact URL of the page (you won't need to specify any removed words). Once your request has been processed, we'll remove the snippet and the cached page from search results. The title and the URL of the page will still be visible, and the page may also continue to rank in search results for queries related to content that has been removed. After the page has been re-crawled and re-indexed, the search result with an updated snippet and cached page (based on the new content) can be visible.
Google indexes and ranks items based not only on the content of a page, but also on other external factors, such as the inbound links to the URL. Because of this, it's possible for a URL to continue to appear in search results for content that no longer exists on the page, even after the page has been re-crawled and re-indexed. While the URL removal tool can remove the snippet and the cached page from a search result, it will not change or remove the title of the search result, change the URL that is shown, or prevent the page from being shown for searches based on any current or previous content. If this is important to you, you should make sure that the URL fulfills the requirements for a complete removal from our search results.
Removing non-HTML content
If the changed content is not in (X)HTML (for example if an image, a Flash file or a PDF file has been changed), you won't be able to use the cache removal tool. So if it's important that the old content no longer be visible in search results, the fastest solution would be to change the URL of the file so that the old URL returns a 404 HTTP result code and use the URL removal tool to remove the old URL. Otherwise, if you chose to allow Google to naturally refresh your information, know that previews of non-HTML content (such as Quick View links for PDF files) can take longer to update after recrawling than normal HTML pages would.
Proactively preventing the appearance of snippets or cached versions
As a webmaster, you have the option to use robots meta tags to proactively prevent the appearance of snippets or cached versions without using our removal tools. While we don't recommend this as a default approach (the snippet can help users recognize a relevant search result faster, and a cached page gives them the ability to view your content even in the unexpected event of your server not being available), you can use the "nosnippet" robots meta tag to prevent showing of a snippet, or the "noarchive" robots meta tag to disable caching of a page. Note that if this is changed on existing and known pages, Googlebot will need to re-crawl and re-index those pages before this change becomes visible in search results.
When and why was my site flagged for malware? Learn in near real-time!
We’ve been hearing this question for many years from webmasters. That’s why we built features such as the Safe Browsing API, the malware review form, and our Malware details Labs feature.
As of today, once we notice your site is infected, we’ll do our best to send an e-mail to the address you have associated with your account in Webmaster Tools. We believe malware is such an important issue for site owners that being quickly informed is beneficial to you and your website’s visitors.
In addition, we’ve promoted our Malware details feature out of Labs and placed it under Diagnostics. The malware data is now updated four times faster than before, we’ve updated our algorithms for identifying injected content, and we’re now able to identify exploits which we were unable to catch earlier.

We hope this allows you to stay up-to-date with any malware issues we detect on your site, and to fix them quickly.
Better recipes on the web: Introducing recipe rich snippets
Anticipating the start of the season of barbecues and potlucks, we’ve added recipes as our newest rich snippets format. This means that for certain sites with recipe content, Google users will see quick facts when these recipe pages show up as part of the search results.
For example, if you were searching for an easy to make thai mango salad, you can now see user ratings, preparation time, and a picture of the dish directly in search result snippets.
Recipes is the fifth format we support, following the introduction of reviews, people, video and, most recently, events.
If you have recipe content on your site, you can get started now by marking up your recipes with microdata, RDFa, or the hRecipe microformat. To learn more, read our documentation on how to mark up recipe information or our general help articles on rich snippets for a more complete overview.
Please remember that to ensure a great user experience we’re taking a gradual approach to surface rich snippets. This means that we can’t guarantee that marking up your site will result in a rich snippet when your page shows up on our search results. However, we encourage you to get started, and once you’re done you can test your pages with our rich snippets testing tool.
A Step towards Website Redesign Success
A website redesign most commonly begins with sourcing of the right web design company to undertake the project. Many companies often start the process by assigning someone in the office the task of acquiring quotes from a list of web solution companies found through a Google search. If you have been assigned this task or are about to assign it, stop right there.
The approach to a successful website redesign is more than requesting new creative and finding a price you are comfortable with. It’s imperative that you can first provide a web design company with the critical information that defines your business in order to put them in a better position to suggest solutions that can improve your company’s image, exposure, and ensure a strong return on investment. For optimal results that save time and money, and might even earn you praise from the boss for your incisive approach, we recommend that you gather the following information.
1. List the goals and objectives for your business and for your website. Do they align with each other? They should. Does your current website fulfill all the goals and objectives? If not, why? Have any of the goals and objectives changed since your last web design?
2. Who is your target market? Has this changed?
3. List your competitive advantages. Does your current website highlight these advantages? If not, why? Has there been a change in your competitive advantage?
4. Has your brand changed? Would you like to change your brand?
5. What kind of feedback are you getting on your current website? What is currently working, what needs reworking? Reference your current website statistics or analytics tools to shed some light on this.
6. Examine your top competitors. What are they doing? Would you like to try any of it on your own website?
7. What would make your website stand out from your competitors? Are there any inefficiencies within your organization that an online system could improve?
Leading with your website goals and objectives, and organizing your information will ensure a much more strategic decision making process. You may discover that a complete website redesign will not be necessary, perhaps just touch-ups to your existing site.
A website is more then just an online business card, it can be a driving business tool. A proper site can improve your company’s efficiency, profitability, and give you a competitive advantage. Your company’s prospects depend on it. So take your time, and take it seriously.
Source: http://www.visibilitymagazine.com/9th-sphere/ezra-silverton/a-step-towards-website-redesign-success
Request visitors’ permission before installing software
Legitimate websites may require that their visitors install software. These sites often do so to provide their users with additional functionality beyond what's available in standard web browsers, like viewing a special type of document. Please note, however, that if your site requires specific software for your visitors, the implementation of this software installation process is very important. Incorrect implementation can appear as though you're installing malware, triggering our malware detection filters, and resulting in your site being labeled with a 'This site may harm your computer' malware warning in our search results.
If using your site requires a special software install, you need to first inform visitors why they need to install additional software. Here are two bad examples and one good example of how to handle the situation of a new visitor to such a site:
Bad: Install the required software without giving the visitor a chance to choose whether or not they want to install the software.
Bad: Pop up a confirmation dialog box that prompts the visitor to agree to install the software, without providing enough detail for the visitor to make an informed choice. (This includes the standard ActiveX control installation dialog box, since it doesn't contain enough meaningful information for a visitor to make an informed decision about that particular piece of software.)
Good: Redirect the new visitor to an information page which provides thorough details on why a special software installation is required to use the site. From this page the visitor can initiate the installation of the required software if they decide to proceed with installation.
Has your site been labeled with a malware warning in our search results due to a poorly implemented software installation requirement? Updating the installation process to ensure that visitors are fully informed on why the installation is necessary, and giving them a chance to opt out, should resolve this issue. Once you've got this in place, you can go to Webmaster Tools and request a malware review to expedite the process of removing any malware warnings associated with your site in Google's search results.

